At Fire Security Services, we offer the ultimate level of transparency! All our clients gain access to a real-time customer portal. Gone are the days of going to and fro sending emails for updates, all the information you need is at your fingertips, whenever you want it!


Through the Uptick real time customer portal, you can see rich insights including job status and compliance issues across entire portfolios of buildings. You also get the ability to approve quotes, download invoices, access compliance reports, and analyze spend by asset type - all at the click of a button.



Our Customer Portal has you covered

Show me the numbers

See compliance and statistics at a glance. Get a comprehensive overview of critical data by asset or property and see at-risk buildings.


Comprehensive job status

View scheduled, in progress or completed tasks. Including the scope of works, due date, who the task is assigned to and any associated documentation like reports, quotes, invoices, forms and logbooks.


All quotes, all of the time

Easily access a list of all completed service and defect quotes, as well as those that are pending approval or declined.


Insights on invoices

See all invoices and download copies in PDF format.


Easily access reports

Download life system condition reports or annual certification documentation for any building with a click-of-a button.